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Attention to Aftercare


It makes all the difference in the world.

Your journey with us continues even after a sight test and receiving your new glasses.

We have an important role to play in ensuring your eyes are well looked after during and after your sight test.

From time to time glasses can become damaged or misplaced, so our service covers you for this.

Most repairs can be carried out in the comfort of your own home, meaning you’ll be able to use your glasses immediately after.

If you require a replacement pair of glasses, a member of our team will also visit you in your home to deliver your new glasses and ensure they’re a comfortable fit before leaving.

As glasses can be the difference between isolation and engagement with the world around you, we give our utmost attention to aftercare so that you’re not without your glasses for longer than necessary.

Our guarantee of getting your glasses repaired or replaced means you’ll be able to enjoy a better quality of life thanks to your glasses, without fear of wear and tear or accidents.

We firmly believe that everything we offer to our partners will help to improve care standards, as well as make better eye care available to all within the residence.

Our aftercare is firmly centred around this ideal, meaning our partners can spend less time worrying about how to fix any problems with glasses for residents, and more on other important matters around the home.

Having functional glasses is the first step to wearing them daily.

To see more about the importance of wearing the right pair of glasses for tasks they’re needed for, click here.