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Working with you 24/7

Making the most of your valuable time

We strive to deliver the Visioncall gold standard service to all of our partners.

This includes efficiency, ease, and availability of our services.

We understand that for our partners, who are working within some form of care residence, that time can quickly be eaten up by the many important duties of the day.

We have designed our services to ensure that we don’t add an additional task to your to-do list.

Our services can be accessed at the click of a button thanks to VC24, our online eye care management portal.

You can find everything you need here, from registering your patients and ordering signage to requesting a repair or replacement pair of glasses.

Using our portal will ensure that you get the best from our services, 24/7, when you need it most.

Day or night, you won’t have to include us in your handover.

Being able to request a repair or replacement for a pair of glasses through VC24 at any time is crucial because it means less time spent without glasses and more time spent seeing and living better with your glasses.

This is made possible by your request being dealt with quickly as it can be logged instantaneously.

We aim to make accessing our service as easy and stress-free as possible, and VC24 allows this to be a reality.

Contact your local Visioncall practice for help in setting up your log in details for VC24.

To read more about how we make use of a person-centred approach, click here.